Politique de résiliation

Some items in our store may be offered to you as a subscription, or a pre-order. This cancellation policy lays out how you can change or cancel these kinds of purchases. 
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.
Pre-orders
Instruments which are offered as Pre-Orders, Currently in Production are generally offered at a discounted price. You will be billed on your credit card with the understanding that your order will be processed next in line once the instrument arrives, usually a expected shipping date is given under availability and also stated on your e-invoice emailed to you.  Customers who cancel prior to the expected shipping date stated on the e-invoice are subject to a 10% cancellation fee. We understand in a perfect world everything would go according to plan, unfortunately we do not live in a perfect world. In the event the we are delayed with completing your order due to unforeseen circumstances (manufacturing or shipping lines),  the customer will have the option to either remain with the current pre-order or cancel without penalty.